WhatsApp Sales Hub
Manage WhatsApp conversations from one shared business number. SegmiQ Agent can handle the first stretch — every message stays connected to the customer.
Introducing
SegmiQ Agentic AI
The agent that answers WhatsApp enquiries, qualifies the opportunity, prepares the quote and follows up — then briefs a human when judgement is required.
Built for service businesses in Africa, on the revenue OS your team already runs.
- Human in the loop
- Never invents prices
- Built for Africa
Trusted by businesses growing with SegmiQ
SegmiQ Agentic AI
Not a chatbot. An agent that operates the sale.
SegmiQ Agent sits on your WhatsApp Sales Hub and works inside the CRM — catalogue, qualification, quotations, calendar and follow-ups. Company Brain teaches it how your business sells. It never invents a price, and it never pretends to be a person.
Answers on WhatsApp
Replies to enquiries in your company’s voice — short, commercial messages, not a generic chatbot dump.
Qualifies into the CRM
Writes budget, need, timeline and location onto the lead, then creates a deal when intent is real.
Quotes from the catalogue
Looks up real packages and prices. It prepares a quotation. Sending stays gated by your policy.
Follows up — or stops
Books callbacks, sets follow-ups, and brings a human in for discounts, complaints or anything unsure.
Company Brain holds how you sell, serve and decide — the Agent looks it up, it does not guess. See how it is taught.
You choose the mode: draft only, reply on WhatsApp, or send approved quotes within your limits.
Company Brain
Generic AI guesses. Yours looks it up.
Company Brain is the operating context SegmiQ Agent is allowed to use. You teach it how this company sells, serves and decides. It retrieves approved facts. It never invents a price, a suburb, or a promise.
- 01
Teach it
How you sell, where you serve, how you sound, what you never promise. Playbooks, FAQs, approved documents, rules.
- 02
It looks it up
On every enquiry the Agent retrieves approved facts and the live catalogue. Missing facts stay missing. It does not fill gaps from the internet.
- 03
It stops
Discounts, coverage you don’t have, anything unsure — it escalates and briefs a person. That is the system working.
Service areas
Won’t guess coverage
Playbooks
How to qualify
Catalogue
Real prices only
FAQs
Approved answers
Voice
How you sound
Escalation
When to stop
Who you are
Business profile, brand voice, ideal customers. The Agent introduces itself as your company — not as a generic assistant.
What you sell, where
Catalogue and payment terms stay in the CRM. Company Brain adds service areas and pricing guidance so it never invents coverage or a number.
How you qualify
Playbooks, sales-stage guidance and response examples. It asks the next question your team would ask — then writes the answer into the lead.
When a human is required
Agent rules, escalation, support routing. Pricing disputes and complaints are not “handled”. They are handed over.
Catalogue, hours and payment terms stay in SegmiQ records. Company Brain is the layer on top — so the Agent sells like your company, not like a model.
How Agentic AI works
From first WhatsApp to a briefed human — one connected sale
SegmiQ Agent carries the routine work. Your team stays in control of the moments that need judgement, relationships and a signature.
- 1
Enquiry arrives
WhatsApp, ads, forms and field enquiries land in one conversation — ready for SegmiQ Agent or your team.
- 2
Agent qualifies
SegmiQ Agent asks the next question, writes the answers into the lead, and looks up real packages from the catalogue.
- 3
Quotes & follows up
It prepares a quotation, books a callback and sets the next follow-up — all attached to the same opportunity.
- 4
Human takes over
Discounts, complaints and judgement calls stop the Agent. Your team gets a briefing and closes the work.
One customer. One history. Agent and team, connected.
The revenue OS
The system Agentic AI runs on
WhatsApp, pipeline, quotations and project records stay canonical. SegmiQ Agent uses them — it does not replace them.
Pipeline & Lead Management
Capture every lead, see who needs attention and move opportunities from first enquiry to closed deal.
Quotes & Follow-ups
Create professional quotations, send them to customers and stay on top of every promised follow-up.
SegmiQ Cloud
Keep completed projects organised with photos, documents and customer-ready project records — all connected to the work your team has delivered.
Built for real sales teams
Your team stays in charge of the Agent
Managers see what SegmiQ Agent did overnight. Salespeople take over the conversations that need a person — with the full history already written.
For managers
Sales Command Center
See what needs attention — including conversations SegmiQ Agent handed to a person — without chasing updates from the team.
- See Human Needed the moment the Agent stops
- Review what the Agent qualified and quoted
- Track pipeline and sales performance
For salespeople
WhatsApp Sales Hub
Give your sales team one shared place for WhatsApp. SegmiQ Agent handles the first stretch — then a person takes over with the conversation already qualified.
- One business number for the team
- Agent replies while the team is offline
- Take over when a human is needed
Why SegmiQ
Why service businesses in Africa choose SegmiQ
Built around the way service teams actually win work — conversations, an agent that carries the routine, and a person when it matters.
One place for every enquiry
Capture WhatsApp, Facebook, website, referral and field enquiries in one organised sales system.
WhatsApp · Facebook · Web · Referral
Agentic AI on WhatsApp
SegmiQ Agent answers, qualifies and follows up so the first response is not waiting on someone to pick up the phone.
Company Brain, not guesswork
The Agent sells the way your business sells. It looks up approved facts and the real catalogue — it does not invent prices.
Humans stay in control
You choose how much the Agent can do. Discounts, complaints and anything unsure stop it and brief a person.
Built for service businesses
Designed for teams selling real projects and services across solar, construction, roofing, electrical and related industries.
Customer story
SegmiQ gave us visibility over every enquiry, follow-up and quotation. Our sales team now knows exactly what needs attention, and management can see where every deal stands without chasing people for updates.
Ready to see Agentic AI
Ready to see SegmiQ Agentic AI?
Book a personalised demo and watch SegmiQ Agent handle a real enquiry — then see where your team stays in control.
No pressure. See how SegmiQ Agent would sell for your business.